Personal information we collect
This list covers the types of personal information VWeiwo actually collects. Full explanation: Privacy Policy.
| Type | Purpose | When | How collected | Required? |
|---|---|---|---|---|
| Email, sign-in session | Create and identify the account | Sign-up, sign-in, keeping the session | Entered by you / generated by the system | Required (when you use account features) |
| Third-party sign-in identifiers (Alipay / WeChat / Apple) | Sign in and link the account | When you choose that sign-in method | Returned by the third party after you authorize it | Not required (optional sign-in methods) |
| Microphone audio | Speech-to-text so we can generate hint suggestions | When you start recording / voice input | Captured on the device; processed on-device by default | Not required (you can skip voice) |
| Voiceprint-related data | Tell speakers apart and improve transcription | When you turn on voiceprint / speaker features | Processed and stored on-device; not uploaded by default | Not required |
| Conversation and prompt text you enter | Generate hint suggestions | When you send content or generate a hint | Entered by you; sent through VWeiwo’s hosted channel to the language-model service that writes the hint | Required (when you generate hints) |
| Membership and payment status, order details | Fulfill membership, reconcile payments, and support | When you buy / restore membership or check entitlements | Returned by the payment channel and recorded on the server | Required (paid features) |
| Push device identifier (assigned by JPush) | Send announcements, maintenance, and membership notices | After you agree to the privacy policy and allow notifications | Collected by the push SDK | Not required (you can turn off system notifications) |
| Device and runtime (OS version, model, language, time zone, app version, feedback entry) | Investigate in-app feedback and payment issues | Attached to a ticket when you submit in-app feedback | Collected automatically; not written into the feedback body | Required (when you use feedback) |
| Crash / exception diagnostics (optional) | Find stability issues and link them to feedback tickets | After you agree to the privacy policy, and when error reporting is enabled | Reported via Sentry or similar; not collected if reporting is off | Not required (not collected if no reporting channel is configured) |
| Product analytics events (optional) | See which devices people use, how features are used, and where they drop off | After you agree to the privacy policy, and when product analytics is enabled | Reported via PostHog or similar (may be processed outside China); no conversation body; not collected if analytics is off | Not required (not collected if no analytics channel is configured) |
| Referral code | Handle referral relationships | When you enter a referral code | Entered by you | Not required |
How to exercise your rights, and the time window, are in Privacy Policy §5: delete the account in Settings → Delete account; access / copy / correct account information by emailing vweiwo@163.com (we reply within 15 business days after we verify you).