Privacy Policy
1. Introduction
VWeiwo is operated by 赤峰松山区帷幄信息技术工作室 (we, us, or our). This policy explains how we collect, use, store, share, and protect your personal information, and how you can exercise your rights.
Please read this policy before you use the app. By tapping agree, you acknowledge and accept that we will handle personal information as described here. If you do not agree, do not use the app.
Personal information processor: 赤峰松山区帷幄信息技术工作室. Email: vweiwo@163.com.
2. How we collect and use personal information
We follow the principles of lawfulness, legitimacy, necessity, and good faith, and we only process personal information to the extent needed for product features. For each type, purpose, scenario, and whether it is required, see Personal information we collect. In summary:
- Account: email, sign-in session, and third-party sign-in identifiers you choose to use, for registration, sign-in, and account identification.
- Service content: conversations and prompts you enter or transcribe, and personal background you choose to fill in, to generate hint suggestions.
- On-device speech: microphone audio is processed on this device and is not uploaded. Voiceprint is sensitive personal information and can be used to recognize your voice. We use it on this device to tell who is speaking, and only after you confirm that use separately and turn the feature on. It is not uploaded. You can delete the voice record and withdraw this consent.
- On-device conversation records: the app keeps the other person’s questions on this device (short-term notes for this conversation and long-term notes from earlier sessions) so later hints can use them. When you shape a hint, the part relevant to that hint is provided to the model provider. You can delete them on this device.
- Hint ratings: when you tap “useful” or “not useful,” this question and this hint are sent to us to improve hint quality. The rest of the conversation is not uploaded. You can tap again to cancel.
- Membership and transactions: membership status, one-time unlocks (such as custom audiences and appearance purchases), orders, and payment results, for fulfillment, reconciliation, and customer support.
- Notifications: after you allow system notifications, we use a device identifier through the push service to send announcements, maintenance notices, and membership-related notices.
- Diagnostics and analytics: this version does not collect crash diagnostics or product analytics. Before we turn them on, we will ask for separate consent and name the overseas recipient in Third-party sharing. If enabled, crash diagnostics are used to investigate stability, and product analytics are used to understand how features are used. They do not include the text of conversations.
When you shape a hint, we receive what that hint needs and provide it to a model provider named in Third-party sharing.
We will not use your personal information for purposes unrelated to this policy, and we will not sell personal information.
3. Device permissions
The app may request the following system permissions. You can turn them off in system settings; the related feature will then be unavailable, without affecting other features you have already authorized.
| Permission | Purpose | Required? |
|---|---|---|
| Network | Sign-in, membership, shaping hints, and other necessary service communication | Required when you use networked features |
| Microphone | Speech-to-text | Not required; you can still use other input methods if you turn it off |
| Notifications | Push announcements, maintenance, and membership-related notices | Not required |
4. Entrusted processing, sharing, and cross-border
To provide the runtime environment, we entrust account, membership, and other business data to a qualified cloud computing provider (currently Alibaba Cloud and related services). The processor handles data on our instructions. That is processing on our behalf and is not listed in Third-party sharing.
To provide sign-in, payments, push, and hint shaping, we share necessary information with third parties after you agree to this policy and when you use the corresponding feature. Crash diagnostics and product analytics are off in this version. We will ask for separate consent before turning them on. Third-party names, information types, purposes, methods, and their privacy policies are in Third-party sharing.
Except for the situations above and as required by law, we will not share, transfer, or publicly disclose your personal information. If we need to share, transfer, or move data because of a merger, split, or similar event, we will inform you and obtain consent again, unless the law provides otherwise.
Sign in with Apple and App Store purchases may be processed by Apple outside China. That processing is necessary to complete the sign-in or purchase you choose. Where model providers process information is stated in Third-party sharing.
5. Storage, retention, and protection
Account, membership, and other business data are stored in the People’s Republic of China.
We keep personal information only for as long as needed to fulfill the purposes in this policy: account information is kept until you delete the account; on-device content is managed by you; hint ratings you submit are deleted when you cancel the vote or delete your account; transaction records are kept as required by e-commerce and related law. This version does not collect crash diagnostics or product analytics. If we turn them on later, collection stops when the feature is turned off or you delete your account, and the data are deleted or anonymized on that service’s ordinary cycle. After the retention period, we will delete or anonymize the data, unless the law requires otherwise.
We take reasonable technical and organizational measures to protect personal information, including encryption in transit and at rest, access control, and least-privilege permissions. Please keep your account secure. If a personal-information security incident occurs, we will notify you and handle it as required by law.
6. Your rights
You have the right under law to access, copy, correct, and delete personal information, withdraw consent, and delete your account.
- Delete your account / account-side personal information: Settings → Delete account in the app (usually immediate).
- Access, copy, or correct account information: email vweiwo@163.com and include your registered email. After we verify your identity, we reply within 15 business days.
- On-device content: you can view or delete it on this device.
- Hint ratings: tap the same side again to withdraw that rating; the server row is deleted.
- Withdraw consent: you can turn off the related permission or feature. If you do not agree to this policy, stop using the app and uninstall it. Withdrawing consent does not affect processing that was already carried out based on consent.
After you delete the account, account information and hint ratings are deleted. Transaction records are kept as required by law and may still include a transaction number and a payment-channel identifier. A refund request that has not been approved ends when you delete the account. Membership and one-time unlocks cannot be restored.
7. Minors
This service is for people aged fourteen and older. Children under fourteen should not register or use it. If we find that an account belongs to a child, we will delete the personal information we hold for that account. Minors aged fourteen and older should use it with a guardian’s consent.
8. Policy updates
We may revise this policy from time to time. Material changes will be announced through in-app notices or similar means. A change that requires consent again takes effect for you after you agree. Other updates take effect on the date they are published.
9. How to contact us
Requests, complaints, and questions about personal information: vweiwo@163.com (include your registered email). You can also submit them on the Contact page.